Your Privacy Is Our Responsibility

Section 01

Purpose of This Policy

This privacy policy ("Policy") has been prepared on behalf of the sbj6 platform ("we", "our"). When you use our website, mobile application, or any of our services, this Policy clearly explains how your personal information is processed. We believe that the protection of personal information is a fundamental right, and sbj6 respects that right.

This Policy applies to all users of sbj6's services — both registered members and visitors. By reading this page, you will become informed about how we handle your information.

Section 02

Scope of This Policy

This Policy covers the following topics:

• What types of information we collect and why
• How collected information is used and stored
• The terms under which information may be shared with third parties
• Security measures taken to protect your information
• Your legal rights and how to exercise them
• Our process for making changes to this Policy

Section 03

Information We Collect

sbj6 may collect the following categories of information:

• Identity information: Name, date of birth, national ID number, and similar identity-verifying details.
• Contact information: Email address, mobile number, and any address you provide.
• Financial information: Your preferred payment method (such as bKash, Nagad, Rocket, or a bank account), transaction history, and withdrawal details.
• Technical information: IP address, browser type, device details, operating system, and login timestamps.
• User behaviour information: Gaming history, betting patterns, preferred game categories, and session duration.
• Communication information: Your conversations with customer support, complaints, and requests.

Section 04

How We Collect Information

We collect information through various methods:

• Directly provided information: When you complete account registration, deposit, or withdrawal forms.
• Automatic collection: Through cookies, log files, and web beacon technology.
• From third parties: Through payment processors and identity verification service providers.

For more details about our use of cookies, see our Cookie Policy section (Section 10).

Section 05

Why We Use Your Information

sbj6 uses your information for the following legitimate purposes:

• Account management: To create, verify, and keep your profile secure.
• Service delivery: To run gaming, deposits, withdrawals, and other services smoothly.
• Customer support: To respond properly to your questions, complaints, and requests.
• Security and fraud prevention: To detect and prevent unauthorised access, money laundering, and other illegal activity.
• Responsible gaming: To identify excessive gaming behaviour and provide support when needed.
• Service improvement: To analyse user experience and improve the platform.
• Legal compliance: To comply with applicable laws and the guidance of regulatory authorities.
• Communications: To send important service updates, policy changes, and security-related notifications.

Section 06

Legal Basis for Processing Information

We process your information on the following legal grounds:

• Performance of a contract: The necessity of providing the service you have requested.
• Legal obligations: KYC, AML, and other regulatory requirements.
• Legitimate interests: Fraud prevention, ensuring security, and improving service quality.
• Consent: Based on your explicit consent for certain marketing communications.

Section 07

Who Information May Be Shared With

sbj6 does not sell your personal information. However, in certain circumstances it may be shared with the following parties:

• Payment service providers: Your financial information is shared to the extent necessary to complete financial transactions via bKash, Nagad, Rocket, and bank transfers.
• Identity verification services: With accredited verification organisations as part of the KYC process.
• Game providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi may process limited technical information in order to deliver their games.
• Law enforcement agencies: To the relevant authorities when required by a valid legal order or investigation.
• Technology service providers: Our approved partners for cloud hosting, cybersecurity, and analytics services — all bound by strict confidentiality agreements.

Your information is not shared with any third parties beyond those listed above. It is not sold or rented for commercial purposes.

Section 08

International Data Transfers

In some cases your information may be stored or processed outside Bangladesh. In such cases sbj6 ensures that adequate data protection measures are in place in the relevant country or at the partner organisation. Any transfer follows internationally recognised security standards.

Section 09

Security Measures

sbj6 has adopted industry-standard technical and organisational measures to protect your information:

• SSL encryption: All our communications are secured by SSL/TLS encryption, keeping the flow of information between you and our servers protected.
• Database encryption: Stored information is held in encrypted databases.
• Access controls: Only authorised staff are granted limited access to the information they need.
• Security testing: Regular vulnerability assessments and penetration tests are conducted.
• Two-step verification: An additional verification layer for account security.

Please note that no data transmission over the internet or electronic storage can be guaranteed to be 100% secure. We are committed to providing the highest level of protection, but we cannot guarantee absolute security.

Section 10

Data Retention Period

We retain your information only for as long as necessary:

• Full information is retained while your account is active.
• Certain information may be kept for a defined period after account closure to fulfil legal obligations.
• Financial transaction records are generally retained for a longer period as required by law.
• Once the retention period ends, information is securely deleted or anonymised.

Section 11

Cookie Policy

sbj6 uses cookies and similar tracking technologies for the following purposes:

• Essential cookies: To maintain login status, security tokens, and session management — the service will not function without these.
• Functional cookies: To save your language preference, display settings, and other personalisation settings.
• Analytics cookies: To collect information for understanding how the service is used — these use anonymous data.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.

Section 12

Your Rights Over Personal Information

As a user of sbj6, you have the following rights:

• Right of access: You have the right to request details of what information we hold about you.
• Right to rectification: You can request that any inaccurate information about you be corrected.
• Right to erasure: In certain circumstances you have the right to request that your information be deleted — however, this may not be possible in all cases due to legal obligations.
• Right to restrict processing: In certain circumstances you can request that the use of your information be limited.
• Right to portability: You can request your information in a structured digital format.
• Right to object: You have the right to object to processing carried out on the basis of legitimate interests.
• Right to withdraw consent: For information processed on the basis of consent, you have the right to withdraw that consent at any time.

To exercise these rights, contact us at [email protected]. We will process your request as quickly as possible.

Section 13

Protection of Minors

sbj6 strictly prohibits access by anyone under the age of 21. We do not knowingly collect personal information from minors. If we become aware that a minor has provided information, that information will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child is using our services, please contact us immediately at [email protected].

Section 14

Monitoring Gaming Behaviour

sbj6 takes responsible gaming very seriously. For this purpose we analyse your gaming patterns — this is for your safety, not for marketing. If any unusual behaviour is detected that may indicate addiction, we may reach out to you or provide information about our self-exclusion service.

For more information on responsible gaming, visit our Responsible Gaming page.

Section 15

Your Role in Account Security

You also have a responsibility to keep your account and personal information secure:

• Use a strong and unique password and never share it with anyone.
• It is best not to log in on public or unsecured networks.
• If you notice any unfamiliar activity on your account, let us know immediately.
• Always log out after use, especially on shared devices.
• If your registered information changes, update your profile.

Section 16

Policy Update Process

sbj6 may update this privacy policy from time to time. When changes are made:

• The new version will be published on this page.
• For important changes, registered users will be notified by email.
• The effective date of the amendment will be clearly stated.

If you continue using the service after any changes, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.

Section 17

Dispute Resolution

If you have any dispute or complaint regarding privacy, please contact us directly first. We sincerely consider all reasonable complaints and try to resolve them quickly. Our customer support team is available 24/7 in Bengali and English.

Section 18

Contact Us

For any questions about this privacy policy or your information, please reach us through the following: